Community Manager
Casebook PBC
Director of Marketing – Resident Shows
Cirque du Soleil Entertainment Group
full-time
Posted on:
Origin: • 🇺🇸 United States • Hawaii
Visit company websiteSalary
💰 $53,000 - $58,000 per year
Job Level
Lead
About the role
- Ensure financial targets, critical KPI’s and EBITDA goals are achieved by managing a multi-million-dollar budget with corresponding functional leaders (Sales, Marketing, Personnel, Artistic, Technical).
- Lead budget planning, forecasting, and reforecasting processes in collaboration with Finance, Revenue Management, and functional leaders.
- Monitor and manage expenses across show production, marketing, sales, and operations; maintain contracts, partnerships, royalties, insurance, and legal obligations.
- Develop and execute integrated marketing strategies across advertising, promotions, digital, social media, and content channels to drive brand awareness, engagement, and revenue growth.
- Oversee PR, media outreach, and influencer strategies to maximize visibility.
- Analyze market trends, customer insights, and competitor activity to inform strategy and optimize ROI.
- Build and maintain strategic partnerships, sponsorships, and community relationships.
- Collaborate with Sales, Operations, Guest Services, and Communications to ensure cohesive messaging and aligned promotional strategies; develop annual show performance schedule.
- Track sales patterns daily and implement quick-turn strategies to address trends and maximize results; oversee ticket sales performance and adjust promotional levers to meet revenue and occupancy targets.
- Partner with front-of-house, box office, and facility operations to optimize guest experience and revenue opportunities.
- Lead team meetings across Outrigger management, local management, sales & marketing, and Cirque company management; maintain strong communication with Artistic and Technical teams to ensure nightly delivery quality.
- Cultivate relationships with industry partners, sales leaders, and community stakeholders.
- Lead, mentor, and develop team members to foster creativity and professional growth.
- Ensure Cirque’s vision, values, and policies are communicated and supported across the show; partner with Talent team on work environment and conflict resolution.
- Provide clear, honest, and transparent communication with direct reports, peers, and partners at all levels; complete other job-related duties as assigned.
Requirements
- At least ten years of previous work experience in entertainment, including marketing, sales, and revenue experience.
- Bachelor’s Degree in a related field; master’s in business administration in a related field is an asset.
- In-Market knowledge (Hawai’i).
- Previous Project Management experience and proven success developing plans to accomplish objectives.
- Ability to anticipate problems and take action to prevent them or minimize their impact.
- Accountability to take responsibility for decisions, actions, and results.
- Curiosity and initiative to stay up to date on knowledge specific to the field.
- Exceptional track record of following through on commitments made to internal and external customers.
- Fluent in English, both written and spoken; Japanese and/or French is an asset.
- Verification of the right to work in the United States (completion of Form I-9 and acceptable documentation).
