CircleCI

Solutions Engineer

• Lead the technical implementation and day-to-day management of CircleCI Demonstrations and proof-of-concepts.
• Demonstrate the technical feasibility, integrated into our customer’s technology stack, ensuring early customer success and a long-term business relationship.
• Serve as a technical advisor and subject matter expert for customers, offering guidance on product implementation, adoption, and best practices.
• Conduct in-depth analysis of customer use cases, identify opportunities for product optimization, and provide feedback to internal teams for improvements.
• Support strategic planning conversations with customer executives; connecting software delivery challenges with corporate objectives, articulating their full business impact.
• Lead technical discussions with enterprise clients, addressing complex issues, customizations, and integrations to meet customer-specific requirements.
• Develop and deliver technical training sessions, workshops, and documentation to empower customers to maximize the value of CircleCI products.
• Stay up-to-date on industry trends, product updates, and emerging technologies to continuously enhance your technical knowledge and customer support capabilities.

Senior Solutions Engineer