ServiceNow

• Implementing the improvements of the newly developed employee portal on the ServiceNow platform and enable integrations with other systems
• Developing features for portal releases using Employee Center Pro
• Implementing ServiceNow AI capabilities into employee workflows
• Integrating data from other tools into ServiceNow
• Enhancing performance of ServiceNow portal
• Actively partnering with PM and stakeholders on implementation tradeoffs
• Collaborating with senior management and stakeholders to recommend best development approach
• Collaborating with the ServiceNow vendor on managing the Circle instance and upgrades
• Establishing performance analytics and running reports periodically

Senior ServiceNow Developer

ServiceNow Developer – SME

Senior ServiceNow Developer, Active DHS Public Trust Clearance

Senior ServiceNow SAM Developer

ServiceNow Technical Architect

Senior ServiceNow Developer – Active FAA Public Trust Clearance