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Territory Service Manager
Circle KTerritory Service Manager for Circle K coordinating maintenance operations and managing a team of technicians across Tennessee and surrounding states. Ensuring quality and efficiency while handling budget and project management responsibilities.
About the role
Key responsibilities & impact- Contributes to a Maintenance leadership team by accomplishing related results as needed.
- Aids the Senior Maintenance Manager by initiating, coordinating and enforcing program, operation policies and procedures.
- Ensures maintenance work is performed according to company standards by inspecting it to ensure quality and cost effectiveness.
- On call 24/7 for maintenance emergency coordination – On call status is primarily handled via email and phone communication and does not require physical presence for on-call status except in cases of total loss / Act-of-God emergencies.
- Responsible for aiding the Senior Maintenance Manager to responsibly manage the overall Repair & Maintenance Annual Departmental budget.
- Executes all aspects of building project management from start to finish, including securing & quoting vendor bids, proper requests for capital funding, project approval & execution, follow-up, and invoicing review & approval.
- Identifies current and future maintenance requirements and costs by coordinating with management, production personnel, tradesmen, and technicians.
- Completes maintenance operational requirements by scheduling and assigning employees, negotiating & hiring contractors, and following up on work results.
- Verifies and codes all maintenance invoices and approves invoices within authorized spending limits – seeks approval in cases above said limit.
- Manages multiple warehouse/storage facilities and all company assets within.
- Leads a team of 4-10 Field Technicians, who are dispatched and managed remotely, to repair, maintain, and improve store facilities & store interior/exterior image.
- Actively seeks to improve/maintain employee morale and maintains an “open-door” policy with employees.
- Improve efficiency of Facilities Team processes by evaluating system results, recommending new systems, policies, and procedures; Executes revisions for the same.
- Maintains continuity of local work teams by communicating actions, irregularities and continuing needs.
- Increases employee effectiveness through recruiting, interviewing, selecting, orienting and training of staff.
- Communicates department and company expectations, values, strategies and objectives to field staff; coaches, counsels, and teaches employees; plans, monitors and appraises job results.
- Executes administrative actions, mentorship, and employee coaching as needed.
- Must learn and master Nuvolo – CK’s AI-powered, multi-use Facilities Management software to operate as a back-end support user.
Requirements
What you’ll need- 3-5 years C-Store & commercial building maintenance management of staff and facilities experience or 5-10 years in general maintenance management of staff and facilities is required.
- Knowledge & Familiarity with Microsoft Outlook / Microsoft Teams / Microsoft Office 365 (Word, Excel, PowerPoint, Publisher)
- Skills/proficiency tests will be required during the interview process
- Nuvolo IWMS or other ticketing/call-center dispatching software
- Nuvolo IWMS or other asset management software
- Excellent communication and presentation skills.
- Team player who is willing to work with and network among staff in job tiers ranging from store associates to senior corporate management and global project leads
Benefits
Comp & perks- Company provides vehicle, all fuel, insurance and maintenance/rental vehicle cost
- Meals while traveling away from home are eligible for reimbursement up to the per diem amount
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
maintenance managementbuilding project managementbudget managementinvoice verificationemployee schedulingcontract negotiationstaff trainingemployee coachingsystem evaluationprocess improvement
Soft Skills
communication skillspresentation skillsteam playerleadershipemployee morale improvementmentorshipcoachinginterpersonal skillsproblem-solvingorganizational skills