Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
Develop, manage and assign tasks to ensure the site is clean, adequately stocked, organized and well kept based on Company standards.
Maintain a professional and supportive image among subordinates and supervisor; schedule employees within Company guidelines.
Implement non-discriminatory management in hiring, training, counseling, motivating and separating employees.
Develop positive relationships with suppliers and resolve customer complaints in a timely, professional manner.
Prepare on-going and timely performance appraisals in writing; train employees on customer service, site image, marketing execution and safety procedures.
Communicate with employees and Market Manager; establish periodic communication meetings.
Evaluate and develop action plans to address site needs; organize and maintain site files and manuals; ensure required reports are completed accurately and timely.
Manage merchandising: stock, display and pricing; ensure employment posters and signs are accessible.
Analyze daily sales and expense information; budget and forecast P&L lines; manage merchandise margins; safeguard and account for all money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Work primarily indoors but perform outdoor tasks (clean parking lots, gas pumps, take out garbage); may be exposed to cold extremes and occasional noise; work with minimum direction as an effective manager.
Requirements
High School diploma or GED preferred.
Experience in retail sales preferred.
Experience to perform the essential duties, responsibilities and working in the conditions described.
Ability to supervise and train for the use of equipment, tools and materials listed in the CSR and ASM job description.
Ability to supervise and manage the functions listed in the CSR and ASM job description.
Ability to use computer, or acquire those skills necessary to use a computer at the site (analysis of reports, inventory control, cash control, counseling notices, etc.).
A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
Ability to communicate (orally and in writing) in English.
Ability to perform other duties as assigned or delegated by supervisor.