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Circle K

Director, Digital Customer Experience – Technology

Circle K

Director, Digital Customer Experience at Circle K leading technology and digital capabilities for customer journey innovation. Responsible for strategic objectives, budget management, and team development.

Posted 4/16/2026full-timeCharlotte • Florida, North Carolina, Texas • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Responsible for bringing our digital tech strategy to life through technology and digital capabilities
  • Accountable for overall success of the digital tech portfolio
  • Trusted advisor for the Head of Customer Experience
  • Develop, create and communicate strategic objectives supported by technical actions
  • Manage all aspects of budget planning, forecasting, accruals, invoice payment and reconciliation
  • Responsible for influencing and managing teams and parties to drive delivery aligned with digital strategy

Requirements

What you’ll need
  • Bachelor’s Degree in Computer Science or comparable focus
  • 10 years or more of experience implementing and evolving digital enterprise products
  • Strong understanding of how Digital Technology is leveraged for external and internal customers
  • Experience developing capabilities consuming APIs and micro services
  • Good understanding of Cloud, AI/ML, Robotics, AR/VR and other emerging technology
  • Project Management experience, including estimating and forecasting, budget and financial management as well as resource management

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
digital technologyAPI developmentmicroservicescloud computingAImachine learningroboticsaugmented realityvirtual realitybudget management
Soft Skills
strategic communicationteam managementinfluencingadvisory skillsorganizational skillsforecastingresource management
Certifications
Bachelor’s Degree in Computer Science