Store Manager
Circle K
full-time
Posted on:
Location Type: Office
Location: Tucson • Arizona • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s).
- Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service.
- Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on Company standards.
- Maintains a professional and supportive image among subordinates and supervisor.
- Schedules employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image.
- Implements non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees.
- Develops positive and professional relationships with all suppliers.
- Promotes excellent service and resolve customer complaints in a timely, professional manner.
- Provides regular and predictable onsite attendance.
- Promotes and ensures a safe, positive public image within the neighboring community.
Requirements
- High school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred.
- Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions.
- Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions.
- Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion and analysis of reports, inventory control, cash control, employment related forms, etc.
- A valid driver’s license and dependable transportation.
- Ability to have open availability.
- Ability to communicate (orally and in writing) in English.
- Ability to perform essential duties and physical functions described above.
- Ability to work in the conditions described below.
- Ability to operate a motor vehicle.
- Ability to sit for long periods of time.
- Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.
Benefits
- Flexible Availability
- On-going and timely performance appraisals
- Proper performance-based feedback
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inventory controlcash controlreport analysisequipment supervisiontask managementcustomer service trainingemployee schedulingcomplaint resolutionsafety managementsupervisory skills
Soft skills
leadershipcommunicationteam managementproblem-solvingrelationship buildingmotivationmentoringcounselingorganizational skillspositive attitude
Certifications
high school diplomaFood Server certificateServSafe certificationFood Safety Management certificationvalid driver's license