Circle 4 Marketing, LLC

Vice President, Community Support

Circle 4 Marketing, LLC

full-time

Posted on:

Origin:  • 🇺🇸 United States • District of Columbia, Washington

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Salary

💰 $160,000 - $200,000 per year

Job Level

Lead

Tech Stack

Chef

About the role

  • Amplify WCK’s impact locally by building and leading a competency-driven community response strategy.
  • Ensure communities are embedded in organization-led and community-led responses, aligned with WCK’s “neighbors feeding neighbors” principle.
  • Oversee attraction, support, engagement, and retention of community responders and volunteers; cultivate global network of chefs, food partners, and local leaders.
  • Serve as central hub for WCK’s community response teams and integrate communities into multi-participant response model.
  • Lead multiple director-level functions and partner closely with Response Operations, Security, Response Support, and Response People Operations.
  • Build and maintain structural framework including KMS-integrated playbooks, competency definitions, and databases for community engagement.
  • Develop and manage the Response Corps, establish volunteer development pathways, and scale volunteer operations for major responses.
  • Implement and support community teams and the "reservist" approach to maintain activation readiness while remaining rooted locally.
  • Collaborate cross-functionally with Digital and Data, Communications, Development, and other teams to support tools, training, and fundraising.
  • Capture lessons learned and embed continuous improvement metrics into KMS; design evaluation systems for community-led response effectiveness.

Requirements

  • 10–15 years of progressive leadership experience in community engagement, volunteer management, or international development.
  • Proven track record of building and managing large-scale volunteer or community networks.
  • Experience in emergency response, humanitarian operations, or crisis management.
  • Demonstrated success in cross-cultural relationship building and community organizing.
  • Strong background in network development and partnership management.
  • Experience managing multiple direct reports and complex organizational structures.
  • Experience implementing or working within competency-based frameworks, ensuring authority and readiness are tied to verified skills.
  • Familiarity with Knowledge Management Systems (KMS), including capturing lessons learned, playbooks, and escalation protocols.
  • Digital and data fluency, with experience using omnichannel platforms and volunteer management systems for onboarding, training, compliance, and engagement.
  • Proven ability to design and manage scalable systems that integrate local and community responders into global response structures.
  • Experience applying continuous improvement frameworks, embedding feedback and lessons from activations into organizational systems.
  • Ability to deploy to emergency response locations when needed.
  • Physical and mental resilience to work in challenging field conditions.
  • Capability to maintain effectiveness in high-stress, rapidly changing environments.
  • Must be able to adapt to varying cultural contexts and operational environments.
  • Alignment with the mission and values of WCK.
  • Valid passport and ability to travel internationally.
  • Skills and Competencies: Exceptional relationship-building and networking abilities; strong understanding of community dynamics and local engagement strategies; cultural competency and sensitivity; strategic thinking with hands-on execution; excellent communication and influencing skills; experience with volunteer management systems; crisis leadership and decision-making abilities; bilingual capabilities preferred (Spanish highly valued).
  • Preferred Experience: Background in culinary arts, food service, or hospitality; peer-to-peer or grassroots organizing models; knowledge of international humanitarian standards; experience with chef networks; rapid response or emergency management operations; leveraging digital platforms or knowledge systems; exposure to omnichannel engagement or global contact center models in humanitarian contexts.