
Partner Success Consultant
Circit
full-time
Posted on:
Location Type: Remote
Location: Ireland
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About the role
- Help manage ongoing operations with a wide array of partners including banks, law firms, funds and crypto exchanges;
- Monitor all activity on the platform to ensure that key KPI’s such as completeness, conversion and turn-around times are meeting their targets;
- Manage and report weekly and monthly partner metrics in team and company updates;
- Arrange and coordinate platform demos with key people in the partner network;
- Suggest, implement and nurture new ways of working to improve the efficiency of the partnership function via new tools and processes;
- Build and maintain close working relationships with the key people in our partner network to foster collaboration and partnership longevity;
- Record and communicate partner requests and complaints to the appropriate Circit teams;
- Work closely with the customer success and support teams to ensure fast and satisfactory resolution of issues in relation to the partner network;
- Unearth opportunities for closer integration and collaboration within our partner network and setup demos for the wider partnership team.
Requirements
- 2-3 years’ experience in a similar role;
- An excellent communicator who can confidently interact with partners in the banking, law and fund sectors;
- A determined individual who will consistently focus on achieving key metrics;
- Entrepreneurial and excited about the possibilities of your job and the potential of the company;
- Thrives on collaboration but can also make independent decisions;
- Loves being part of a collective that support each other towards a common goal;
- A general attitude towards work that is both positive as well as realistic;
- Excellent organisational and prioritisation skills;
- A continual learner who is always looking to update their skills and knowledge;
- A passion for technology innovation, fintech and crypto
- Experience in a growth stage SaaS environment is a plus;
- Experience in the fintech, banking or audit industry is a plus;
- French speaker a clear advantage
Benefits
- Competitive salary plus commission paid against sales contracts, with the possibility of equity;
- A small team with a friendly environment that promotes autonomy for you to self-manage your time;
- Remote working and flexible working hours;
- Great opportunity for career progression with hands on experience;
- Freedom of expression is encouraged.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent communicatordeterminedentrepreneurialcollaborativeindependent decision-makingpositive attitudeorganisational skillsprioritisation skillscontinual learnerpassion for technology innovation