AI Configuration Specialist

Circana

AI Client Configuration Specialist at Circana configuring and deploying the Emiri AI tool. Collaborating with product, engineering, and client success teams for effective deployment and scalability.

Posted 7/21/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client configuration and deployment of AI solutions, with strong skills in technical support, configuration management, and effective communication of technical concepts to non-technical users. Proficient in using tools for documentation and issue tracking, while maintaining a focus on user experience and scalability.

Highest-signal resume keywords

Client Configuration ManagementTechnical Support ExperienceGenerative AI Tools FamiliarityJira and Confluence ProficiencyData Analytics and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Configuration ManagementModel/Report BuildingPrompt EngineeringJSON KnowledgeData AnalyticsUser-Centered FeedbackTechnical Product OperationsFlow Diagram DesignBug ReportingScalability Improvement

Soft Skills

Strong Communication AbilitiesOrganizational SkillsProcess-Driven ApproachCollaboration Across TeamsCoaching Skills

Tools & Technologies

EmiriCircanaUnify+JiraConfluenceLow-Code/No-Code PlatformsAI SolutionsUX/UI ToolsClient Success ToolsDocumentation Systems

Industry Keywords

Market ResearchCPGFMCGGenerative AITechnical Product DeploymentClient Solutions DesignConfiguration DependenciesUser ExperienceScalabilityTechnical Concepts

About the role

Key responsibilities & impact

Own client configuration and deployment of Emiri (AI solution)
Understand and support Emiri’s configuration dependencies, including prompt templates and setup requirements
Design UI mockups or flow diagrams and translate feedback into actionable stories or bug reports for the development team
Document and maintain guidance around configuration processes, tips, and “how-to” documentation for internal use
Collaborate with client success and client teams to support their understanding of configuration needs and guiding them in effective prompting
Drive root cause analysis of issues to surface opportunities to improve scalability and user friendliness of the configuration tool
Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos
Test new enhancements or fixes prior to release to ensure quality and expected behavior

Requirements

What you’ll need

Familiarity with model/report building, and ideally Emiri, Circana tools, including Unify+
Experience in technical support, configuration management, technical product operations, or client solutions design/deployment roles
Strong organizational skills to support multiple client configurations and maintain flawless on-time delivery and service levels
Experience and strong interest in generative AI tools (e.g., OpenAI, Claude)
Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams
Tech-curious mindset, comfortable learning prompt engineering and system behavior, with a process-driven approach to managing issues, QA, and feedback loops
Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems
Greek native, English fluent is a must
Working knowledge of JSON and strong attention to structure and formatting (preferred)
Exposure to low-code/no-code platforms or custom internal tooling (preferred)
Experience working with UX/UI teams or providing user-centered feedback on tools (preferred)
3+ years of experience in data analytics and reporting
Experience in Market research, CPG/FMCG is preferred

Benefits

Comp & perks

Flexible work arrangements
Diversity, equity, and inclusion initiatives