Client Success Analyst

Circana

Client Success Analyst managing operational tasks and client communications for retail clients globally. Collaborating with internal teams to ensure high quality service and data delivery.

Posted 6/23/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Manage operational tasks as part of the Global Client Service Center. Tasks may include data input, client communications, data investigations, User Administration, and additional operational related retail client tasks.
Support us in exceeding revenue targets through high quality service and data delivery, and by meeting team and individual client inquiry targets.
Thrive working in fast paced, rapidly adapting environment, including speed, accuracy, and time management.
Work cross functionally with internal technical and commercial teams with high level of communication and tracking.
Utilize creativity to identify new techniques and processes, supporting continuous improvement.
Support our product enhancement process through testing and communication.
Align with global team members to ensure consistent experiences and visibility.

Requirements

What you’ll need

Demonstrated proficiency with various computer software, including MS Excel, Word, PPT and other reporting and business intelligence applications and co-pilot suite.
Ability to work in a fast paced, rapidly changing environment easily.
Experience with using data and data analysis.
Experience in Consumer-Packaged Goods (CPG) company or Retailer preferable.
Ability to complete projects and tasks with speed and autonomy.
Experience experimenting with AI tools, automation platforms, or lightweight scripting (e.g., Python, HTML), with the ability to translate ideas into practical, process-improving solutions.
Bachelors preferable in Business or Data Sciences.

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisPythonHTMLreporting applicationsbusiness intelligence applicationsdata inputuser administrationautomation platformsco-pilot suite

Soft Skills

time managementcreativitycommunicationautonomyadaptabilityspeedaccuracy