Client Service Analyst

Circana

Retail Client Service Analyst ensuring client satisfaction through executional excellence. Collaborating with Retail client teams to analyze and manage data-driven insights.

Posted 6/4/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Key point of contact to the client for service-related requests or issues
Engage in a consultative manner with clients when helping solve/manage content deliverables
Assist Client by providing report creation and editing services
Assist in providing on-time quality deliverables via Circana’s Unify platform
Answer general questions regarding the aforementioned applications and tools
Develop and leverage strong, collaborative relationships with other technology and delivery teams, as well as our outsourcing partnerships.
Weekly update and QC of client’s syndicated tools using Unify Dimension Builder

Requirements

What you’ll need

1+ years of experience
Demonstrated ability to learn and utilize various computer software, including MS Excel.
Marketing and/or sales with a premier Consumer Packaged Goods (CPG) company
Demonstrated expertise in translating data and analysis into relevant implications.
Experience with syndicated data is a plus.
Strong project management and process skills
Able to engage in consultative manner with clients when helping solve/manage content deliverables
Flexibility of work schedule to cover night and weekend work when needed
Bachelor’s degree preferred; business, analytics, data, technology ideally

Benefits

Comp & perks

paid time off
medical/dental/vision insurance
401(k)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

MS Excelreport creationdata analysissyndicated dataproject managementprocess skills

Soft Skills

consultative engagementcollaborative relationshipsflexibilityproblem-solving