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About the role
Key responsibilities & impact- Champion Client Success: Key point of contact for service-related requests or issues, ensuring client satisfaction, and leading client data review meetings, presentations
- Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes, presenting them internally or externally
- Collaborate Cross-Functionally: Partner with internal teams to deliver integrated solutions and ensure client success. Ensure clients receive data/reports within agreed deadlines, which will include co-ordination and collaboration with wider CIRCANA teams
- Identify the products or services that meet best the customer’s stated needs, explaining the selection to the customer to drive sales
- Oversee invoicing process to clients, managing it in collaboration with the finance team
- Operational support for budget management
Requirements
What you’ll need- Bachelor’s degree - in Marketing, Business, or related field with a quantitative component
- 3+ years of experience, preferably with analytical experience
- Knowledge of MS Office products, Excel, PowerPoint, & Word
- Languages: Native Portuguese and Advanced English. Spanish is an advantage
- Desire to learn and discover about the interest categories, with an inquisitive mindset that is always seeking to understand the "why" behind the data, with analytical skills
- Self-starter: takes action to achieve goals beyond expectations. Possesses excellent organizational skills. Able to organize tasks and set priorities in a fast-paced, multitasking environment.
- Committed to total quality. Sets high standards for self and others; shows concern for total quality; improves work processes whenever possible.
- Demonstrate adaptability and flexibility. Tolerant of unstructured work, calmness about ambiguity/change; ability to develop a plan, enforce process and structure.
- Demonstrate communication skills and ability to present insights and lead meetings
Benefits
Comp & perks- paid time off
- medical/dental/vision insurance
- 401(k) to eligible employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analytical experiencedata analysisbudget management
Soft Skills
client successorganizational skillsself-starteradaptabilitycommunication skillspresentation skillscollaborationinquisitive mindsetattention to detailproblem-solving
Certifications
Bachelor’s degree in MarketingBachelor’s degree in Business
