
Director, Central Operations – Governance & Standards
Circana
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $102,000 - $120,000 per year
Job Level
About the role
- Own the enterprise DMS/LSW standards, templates, playbooks, and maturity rubrics (levels 2.1 → 2.4).
- Lead updates and documentation to ensure clarity and ease of use across global teams.
- Conduct quarterly maturity audits across teams to assess progress.
- Ensure weekly board quality: agenda execution, comments on red items, reason codes, pareto stability.
- Maintain the System Health Scorecard, which includes DMS maturity, LSW usage, PDCA learning rate, and escalations.
- Identify adoption gaps and partner with T2 leaders on corrective actions.
- Track enterprise‑wide PDCA (Plan‑Do‑Check‑Act) cycles, trend drivers, and performance signals.
- Coach T3 leaders on meeting facilitation, pareto creation, and PDCA learning behaviors.
- Conduct monthly LSW reviews with leaders; ensure protected time, board walks, and reflections occur.
- Drive adoption of the operating system through clear communication, leader enablement, and consistent governance.
Requirements
- 5+ years of progressive experience in Continuous Improvement, Operational Excellence, Management Systems or Lean Transformation.
- Proven track record leading enterprise‑level Lean transformations with measurable results.
- Deep expertise in Lean tools and systems (value‑stream mapping, standard work, visual management, 5S, mistake‑proofing, flow optimization).
- Strong auditing, governance, and standard‑writing skills.
- Ability to synthesize system health, risks, and adoption gaps for senior‑leadership conversations.
- Demonstrated ability to coach senior leaders and frontline teams in CI principles.
- Strong executive presence with the ability to influence across global, matrixed organizations.
- Hands‑on “go‑see” leadership style with the ability to observe routines, identify gaps, and translate observations into action.
- Experience integrating technology into CI systems (automation, workflow tools, analytics).
Benefits
- Paid time off
- Medical/dental/vision insurance
- 401(k)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Continuous ImprovementOperational ExcellenceManagement SystemsLean Transformationvalue-stream mappingstandard workvisual management5Smistake-proofingflow optimization
Soft Skills
auditinggovernancestandard-writingcoachingexecutive presenceinfluenceleadershipcommunicationsynthesisobservation