Client Service Tech Manager
Circana
full-time
Posted on:
Location Type: Hybrid
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $85,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage dedicated categories item review and placement in Circana’s Unify/UDB platform
- Key point of contact to the client for service-related requests or issues
- Engage in a consultative manner with clients when helping solve/manage content deliverables
- Assist Client by providing report creation and editing services
- Assist in providing on-time quality deliverables via OmniMarket Services in Circana’s Unify platform
- Answer general questions regarding the aforementioned applications and tools
- Assemble and coordinate necessary Circana resources to assist in the end-user use of Circana Data
- Work together with cross functional teams to implement change management and new services
Requirements
- Strong project management skills and the ability to handle multiple requests/actions needed
- Strong attention to detail
- Demonstrated problems solving skills
- Strong Communication skills, both written and verbal
- Ability to work in a fast-paced environment, be flexible and welcoming to change
- Demonstrated ability to learn and utilize various computer software, including MS Excel
- Consumer Packaged Goods (CPG) and/or Circana data experience a plus (Unify, UDB, Genius Script)
- BA/BS Degree preferred or 3-5 or more years of relevant experience.
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementreport creationediting servicesdata analysisproblem solvingattention to detailMS Excel
Soft skills
communicationflexibilityadaptabilityconsultative engagementteam collaboration
Certifications
BA/BS Degree