Customer Success Manager

Circadia Health

Senior Customer Success Manager at Circadia, addressing healthcare challenges through advanced analytics and strategic partnership management. Ensure operational efficiency and improve patient outcomes for multi-site clients.

Posted 7/1/2026full-timeLos Angeles • California • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Act as a trusted advisor to key leadership teams across multi-site healthcare clients
Lead seamless onboarding and implementation engagements, adapting our technology to each client's operational realities
Build trust quickly with CMOs, CNOs, and operations leaders
Leverage Circadia's predictive analytics to surface insights that matter to your partners
Own the full post-sales lifecycle
Bring field intelligence back to the product team

Requirements

What you’ll need

4–6 years of experience in management consulting, strategic account management, or client advisory. Ideally, in healthcare, medtech, or health IT
Proven ability to manage complex, multi-site institutional clients or long-cycle B2B engagements
Executive presence: you communicate with clarity and credibility at every level of an organization
Consultative instincts: you diagnose before you prescribe, and you back recommendations with data
Comfortable owning ambiguous, high-stakes engagements and driving them to measurable outcomes
Willingness to travel ~50% within your region
Passion for Circadia's mission to transform patient care through intelligent monitoring and automation

Benefits

Comp & perks

100% company-paid medical, dental, and vision
401(k)
Generous PTO

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Executive PresenceConsultative InstinctsCommunication ClarityTrust BuildingDriving Measurable Outcomes