Customer Success Analyst, Measurement

Cint

Analyst in Customer Success at Cint specializing in measurement consulting and data analysis for clients. Building customer relationships and providing actionable insights to drive success.

Posted 7/28/2026full-timeRemote • Louisiana • 🇺🇸 United StatesJunior💰 $48,000 - $54,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer success and account management, with a strong focus on data analysis, measurement strategy, and effective communication. Proficient in utilizing analytical tools and methodologies to drive customer engagement and satisfaction.

Highest-signal resume keywords

Customer Success ManagementData AnalysisStrong Communication SkillsMicrosoft Excel ProficiencyProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisMeasurement StrategyBrand Lift MethodologyAnalytical Concepts TranslationConsultative GuidanceCustomer Relationship ManagementProject ManagementMarket ResearchClient ServicesCampaign Performance Analysis

Soft Skills

Strong CommunicationProblem-SolvingCritical ThinkingDetail-OrientedOrganizational SkillsAdaptabilityTeam PlayerOwnershipPositive AttitudeProactive Communication

Tools & Technologies

Cint Proprietary SoftwareExcelDatabricksSalesforceZoomGoogle MeetMicrosoft Teams

Industry Keywords

Customer EngagementCampaign SuccessBusiness ReviewsCustomer Health MetricsConsultative Conversations

About the role

Key responsibilities & impact

Serve as a trusted advisor to customers by providing consultative guidance on measurement strategy, brand lift methodology, product capabilities, best practices, and campaign success
Build and maintain strong customer relationships through proactive communication, regular business reviews, and ongoing partnership
Analyze study performance, customer data, and measurement results to identify trends, uncover opportunities, and provide actionable recommendations
Train and educate customers on Cint's suite of Measurement products and capabilities, helping drive adoption and long-term success
Translate complex technical, methodological, and analytical concepts into clear and practical customer-facing recommendations
Partner closely with Sales, Product, Support, and Operations teams to solve customer challenges and improve the overall customer experience
Act as the voice of the customer internally by identifying recurring themes, product gaps, and opportunities for process improvement
Monitor customer health, engagement, adoption, and growth metrics, including active users, campaign launches, and revenue growth, to identify risks, demonstrate value, and support long-term customer success
Manage multiple customer relationships, projects, and priorities simultaneously while maintaining a high level of quality and responsiveness
Compile and analyze data from various sources, including Cint proprietary software, Excel, Databricks, and Salesforce
Ensure customer goals and business objectives are achieved through proactive planning, communication, and follow-through
Develop and maintain a deep understanding of Cint's measurement products, methodology, and evolving industry landscape.

Requirements

What you’ll need

BA/BS degree
Minimum 1–3 years of experience in customer success, account management, project management, client services, market research, consulting, or another client-facing analytical role
Strong communication skills with a proven ability to explain complex, technical, or data-driven concepts in a clear and concise manner
Demonstrated ability to build credibility and relationships with customers and internal stakeholders
Strong analytical, problem-solving, and critical-thinking skills
Comfortable interpreting data and translating findings into meaningful recommendations
Proficient in Microsoft Excel, including Pivot Tables, VLOOKUPs, and other advanced functions
Comfortable leading consultative customer conversations, presentations, and business reviews in person and through virtual platforms (Zoom, Google Meet, Teams, etc.)
Highly organized with the ability to manage multiple priorities and deadlines
Detail-oriented, self-motivated, and eager to learn new skills and concepts
Strong sense of ownership and accountability
Adaptable and comfortable working in a fast-paced, evolving environment
Positive attitude and collaborative team-player mentality.

Benefits

Comp & perks

Medical, Dental, and Vision insurance options to suit you and your family’s needs
401K with company matching
PTO, unlimited sick days
Remote Work
Paid maternity and paternity leave