Cinder

Product Manager

Cinder

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $130,000 - $200,000 per year

About the role

  • Design, configure, and iterate on AI agents using Cinder’s platform
  • Partner with customers to understand their operational workflows, pain points, and risk tolerance
  • Optimize systems based on real-world performance, not theoretical use cases
  • Embed deeply with strategic customers and serve as a trusted advisor on how AI should be deployed safely and effectively
  • Work with operators and executives to define success, manage tradeoffs, and guide AI adoption over time
  • Represent Cinder clearly and thoughtfully in customer-facing conversations
  • Run tight feedback loops with Engineering and Design based on customer needs and observed system behavior
  • Translate customer pain points into clear product signals and roadmap input
  • Help prioritize platform improvements grounded in real usage
  • Partner closely with Sales, Customer Success, and Leadership during deployments and expansions
  • Support pilots, launches, and key customer moments as a technical and product expert
  • Help shape how Cinder shows up externally as a trusted partner in high-risk AI environment

Requirements

  • 2+ years of relevant experience in product management, consulting, engineering, operations, or a similar problem-solving role
  • Strong technical intuition, especially around AI- or ML-powered systems
  • Comfortable working directly with customers, including in ambiguous or high-stakes situations
  • Communicate clearly and build trust across technical and non-technical audiences
  • Thrive in fast-moving environments where you help define the playbook while executing day to day
Benefits
  • Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI agentsCinder platformproduct managementconsultingengineeringoperationsAI systemsML systemssystem optimizationfeedback loops
Soft Skills
customer partnershiptrusted advisorcommunicationtrust buildingproblem-solvingadaptabilitycollaborationstrategic thinkingambiguity managementexecution