Customer Connections Representative I

Cincinnati Children's

Customer Connections Representative in charge of patient safety, registration, and scheduling services for Cincinnati Children's. Aiming for quality service and compliance with regulatory standards.

Posted 7/9/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $21 per hourWebsite

About the role

Key responsibilities & impact

Ensures patient safety by identifying the correct patient.
Provides assistance and services to patients, families, and staff in patient registration and scheduling.
Investigates and resolves customer requests according to policies and procedures.
Maintains confidentiality and safeguards patient/family personal medical and financial information.
Completes and authenticates documents ensuring compliance with regulatory agencies.
Supports the Revenue Cycle and Health Information Management by ensuring necessary data is obtained and entered accurately.

Requirements

What you’ll need

High school diploma or equivalent
No directly related experience

Benefits

Comp & perks

Comprehensive job description provided upon request.
Reasonable accommodations to individuals with disabilities in accordance with the Americans with Disabilities Act.
Equal Opportunity Employer committed to dignity and respect for all employees.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

CommunicationProblem Solving