Patient Access Representative

Cincinnati Children's

Patient Access Representative providing assistance with patient registration and scheduling at Cincinnati Children’s. Ensuring compliance and confidentiality while supporting revenue cycle functions.

Posted 7/7/2026full-timeCold Spring • Kentucky • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $21 per hourWebsite

About the role

Key responsibilities & impact

Ensures patient safety by identifying the correct patient
Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling
Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures
Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage
Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system

Requirements

What you’ll need

High school diploma or equivalent
No directly related experience required

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

CommunicationProblem SolvingInterpersonal Skills