Ciena

Technical Sales Engineer, Tier 1 Service Provider

Ciena

full-time

Posted on:

Location Type: Hybrid

Location: Dallas • Texas • United States

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Salary

💰 $111,700 - $178,400 per year

About the role

  • Act as a trusted technical advisor to service provider customers, building durable, value‑based relationships
  • Collaborate closely with Account Managers to translate customer requirements into solution designs using Ciena’s portfolio – hardware, software and services
  • Deliver compelling, yet clear and easy-to-follow technical presentations and demonstrations that communicate both technical capabilities and business value
  • Maintain strong awareness of market trends and portfolio evolution to articulate differentiated value
  • Create quotes, engineering documentation, BOMs and templates for customer quotes using Excel and other tools

Requirements

  • Bachelor’s degree in engineering
  • Minimum 5 years experience in Sales Engineering or working at a Tier 1 service provider / Architectural experience with Service Providers
  • Strong knowledge of the Ciena portfolio including RLS, Waveserver, Navigator, Planner Plus and SAOS
  • Must be able to create optical network designs using Planner Plus
  • Strong technical leadership skills
  • Strong written and verbal communication skills
  • Proven record of presenting technical solutions to all levels
  • Technical background in optical networking, including network engineering and sales engineering roles
  • Deep understanding of service provider optical networking trends such as pluggable optics and the impact of AI on service provider networks
Benefits
  • medical, dental, and vision plans
  • participation in 401(K) (USA) & DCPP (Canada) with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • company-paid holidays
  • paid sick leave
  • vacation time
  • comply with all applicable laws regarding Paid Family Leave and other leaves of absence
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
optical network designCiena portfolioRLSWaveserverNavigatorPlanner PlusSAOSengineering documentationBOMsExcel
Soft Skills
technical leadershipwritten communicationverbal communicationrelationship buildingpresentation skills
Certifications
Bachelor’s degree in engineering