
Field Services Project Manager
Ciena
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $96,900 - $154,700 per year
Tech Stack
About the role
- Deploy medium to large-scale EF&I projects with medium/high complexity, ensuring delivery within budget, schedule, and Ciena quality standards
- Manage customer expectations, communications, escalations, and governance throughout the project lifecycle
- Develop project schedules, identify risks, and implement mitigation strategies to ensure smooth execution
- Drive quality across all aspects of project services, from site and network engineering through installation, testing, and readiness for service
- Collaborate with internal stakeholders and vendors to ensure timely delivery and cost-effective deployment activities
- Maintain project documentation, including schedules, financials, risks, and issues, ensuring transparency and alignment with project management plans
- Coach and guide junior team members to meet project deliverables and contribute to team success
Requirements
- A technical degree or equivalent combination of education and experience
- PMP certification preferred (required within one year of hire)
- Minimum of 10 years of telecommunications industry operational experience and/or project implementation
- Minimum of 8 years in a lead role managing medium to large-scale projects
- Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)
Benefits
- medical, dental, and vision plans
- participation in 401(K) (USA) & DCPP (Canada) with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- company-paid holidays
- paid sick leave
- vacation time
- compliance with all applicable laws regarding Paid Family Leave and other leaves of absence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementrisk managementproject schedulingquality assurancenetwork engineeringinstallationtestingtelecommunicationsbudget managementdeployment
Soft Skills
communicationcustomer managementteam leadershipcoachingcollaborationproblem-solvinggovernancetransparencystakeholder managementexpectation management
Certifications
PMP certification