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Cielo Talent

Deal Desk Analyst

Cielo Talent

Deal Desk Analyst in the newly formed Velotic company handling customer deals from intake to booking. Collaborating closely with Sales, Renewals, RevOps, and Finance teams to ensure accurate deal structures.

Posted 5/2/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Serve as the first point of contact for deal requests, ensuring complete inputs and clear requirements.
  • Lead cross-functional deal reviews with Sales, Finance, Legal, and RevOps.
  • Maintain accurate deal documentation, approval context, and follow-through across the lifecycle.
  • Partner with Sales early to shape pricing strategy and commercial structure.
  • Support partner and channel deal structures aligned with program rules and margin expectations.
  • Advise on SaaS deal mechanics including multi-year terms, ramps, co-terms, migrations, and consolidations.
  • Evaluate commercial risk, precedent, and downstream operational impact to recommend balanced deal structures.
  • Review pricing, discounting, contract terms, billing cadence, and escalators.
  • Partner with Finance and Legal to assess commercial and contractual risk.
  • Ensure deal structures align with financial metrics (ACV, ARR, MRR, TCV) and revenue recognition policies.
  • Manage approval workflows and escalate complex deals with clear analysis and recommendations.
  • Enforce pricing policies, approval matrices, and commercial guardrails.
  • Ensure non-standard deals follow documented exception processes.
  • Identify recurring exceptions and partner with RevOps to improve policies, workflows, and systems.
  • Act as a trusted advisor to sellers on pricing strategy, packaging, and commercial positioning.
  • Guide tradeoffs and concessions while protecting company interests.
  • Help sellers understand what’s approvable, what requires escalation, and how to structure deals efficiently.
  • Use CRM, contract, pricing, and financial data to inform deal decisions.
  • Ensure CRM/CPQ data accuracy to support reporting, audit readiness, and downstream processes.
  • Build, configure, and validate quotes for new business, renewals, expansions, and complex deal scenarios.
  • Partner with sellers on product configuration, pricing, and commercial terms.
  • Prepare complete, compliant booking packages and ensure smooth handoff to Order Management and Billing.
  • Validate quote accuracy to reduce downstream corrections.
  • Track and analyze Deal Desk KPIs to drive continuous improvement.

Requirements

What you’ll need
  • Strong judgment and ability to make sound decisions in ambiguous or non-standard deal scenarios
  • Strong Excel / spreadsheet skills, including financial analysis and deal modeling to support pricing, discounting, and deal evaluation
  • Ability to interpret commercial contract language (e.g., order forms, amendments, pricing exhibits) and identify deviations from standard terms
  • Hands on experience creating and supporting quotes in a CPQ environment (Salesforce CPQ or similar strongly preferred)
  • Strong understanding of SaaS/subscription pricing, discounting, and commercial constructs
  • Comfort working with deal data, reports, and KPIs to identify trends, risks, and opportunities for improvement
  • Ability to manage multiple concurrent deals in a fast paced, deadline driven environment
  • High attention to detail with strong analytical, organizational, and communication skills
  • Experience working across CRM, CPQ, and adjacent quote-to-cash systems (e.g., billing, CLM, order management
  • Ability to operate independently in a scaling environment

Benefits

Comp & perks
  • Employees can work remotely

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial analysisdeal modelingpricing strategycommercial contract interpretationSaaS pricingdiscountingquote creationdeal evaluationdata analysisKPI tracking
Soft Skills
judgmentdecision makingattention to detailanalytical skillsorganizational skillscommunication skillsability to manage multiple dealsindependenceadaptabilitycollaboration