Student Sales Coordinator

CIEE Council on International Educational Exchange

Student Sales Coordinator guiding students and families through the HSOB programs application process. Motivating applicants and providing pre-departure support for study abroad experiences.

Posted 7/14/2026full-timeRemote • California, Colorado, New Jersey, Washington • 🇺🇸 United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and interpersonal skills to effectively engage with students and families, while managing a high volume of outreach and providing exceptional customer service throughout the application process. Proficient in utilizing Salesforce for pipeline management and maintaining accurate records to support enrollment goals.

Highest-signal resume keywords

Customer Service ExperienceSales Outreach ProcessSalesforce ProficiencyHigh-Volume Outbound CallingOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ReviewFinancial ManagementProblem-SolvingCoaching and TrainingEvent Presentation

Soft Skills

Interpersonal SkillsCommunication SkillsEmpathyFlexibilityRelationship Building

Tools & Technologies

Salesforce

Industry Keywords

Study AbroadHigh School StudentsRecruitmentCustomer EngagementInternational Travel

About the role

Key responsibilities & impact

Communicate the Value of Study Abroad – Inspire and educate U.S. high school students and their legal guardians about the life-changing benefits of studying abroad.
Engage and Motivate Applicants – Follow a structured sales outreach process to proactively connect with students and families via phone, text, and email, focusing on converting leads to open applications.
Guide Students Through the Application Process – Provide coaching and support throughout the scholarship and application journey, helping families navigate barriers to participation.
Deliver Exceptional Customer Service – Offer professional and timely assistance to students and parents from initial inquiry through program acceptance, confirmation, and pre-departure preparation.
Manage a High Call Volume – Consistently exceed 30 calls per day (resulting in over 500 minutes of talk time per week), adjusting outreach focus based on application volume spikes and highest-potential territories.
Host Virtual Webinars – Lead large-group presentations for students and parents, including some evening sessions.
Present at In-Person Events – Visit high schools to connect with students and families, requiring occasional domestic travel.
Applications Review and Acceptance – Review applications for eligibility, approve acceptances, and convert applicants into confirmed, paid participants.
Oversee Participant Financials – Ensure accurate financial records, follow up on payments, and resolve any discrepancies.
Utilise Salesforce for Pipeline Management – Track and manage applicants, maintain accurate communication records, and work toward enrollment goals in our CRM system Salesforce.
Provide Summer Program Support – Assist participants while they are on-program.
Support Recruitment Efforts – Travel domestically as needed to promote programs and represent the organisation at school events.
Chaperone International Student Flights – Accompany student groups on flights up to once per year.
Participate in Ongoing Training – Engage in sales and professional development sessions to improve effectiveness and professional growth.
Adapt to a Flexible Work Schedule – Some evening hours are required to accommodate students and guardians.
Provide Emergency Travel Support – Be available for 1–2 travel weekends per year to assist with urgent situations.
Demonstrate High Flexibility – This role does not have assigned territories and requires adaptability to support different regions and team needs as priorities shift.
Cover Pipeline Management – Step in when other Coordinators are at in-school presentations or on PTO to ensure no loss of outreach.
Support Seasonal Employees – Monitor sales calls and provide coaching to improve the effectiveness of seasonal staff.
Assist with Onboarding and Training – Support the Conversion Coach in onboarding and continued training of new hires. Other duties as assigned.

Requirements

What you’ll need

Bachelor's degree or international equivalent.
A minimum of two years of customer service, sales, or a related field.
Experience working with diverse high school students is a plus.
International travel or study abroad experience is a plus.
Additional language skills beyond English are a plus.
Strong communication and interpersonal skills, with the ability to build relationships with students and families and tailor communication to different audiences.
Excellent verbal and written communication skills.
Ability to navigate challenging conversations with professionalism and empathy.
Exceptional problem-solving skills and a proactive approach to addressing challenges.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, goal-driven environment.
Comfortable making high-volume outbound calls and engaging with customers via phone, email, and text.
Experience with CRM systems (such as Salesforce) is a plus.
Flexibility to work some evening hours, weekends, and travel domestically and internationally as needed to support students and families.

Benefits

Comp & perks

Paid time off
Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental, and vision)
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)