Student Enrollment Coordinator – High School Study Abroad

CIEE Council on International Educational Exchange

Student Enrollment Coordinator role focused on enhancing high school enrollment in CIEE study abroad programs. Proactively guiding students through their application journey while providing excellent customer service.

Posted 7/9/2026full-timeRemote • District of Columbia, Maryland, Virginia • 🇺🇸 United StatesEntry Level💰 $45,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Grow student enrollment in CIEE’s transformative study abroad programs for high school students and recent graduates with effective sales outreach and a goal-driven mindset.
Own the entire applicant journey, from initial interest to confirmed participation.
Proactively guide students and build trust with students and families.
Showcase the incredible value of all CIEE Global Navigator programs.
Convey the value and tangible outcomes of study abroad to U.S. high school students and their legal guardians.
Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email outreach.
Motivate and coach participants and families through the scholarship and application process.
Provide professional and timely customer service to students and parents throughout the entire application process.
Host virtual student and parent-facing webinars.
Present to students and parents in person at high schools and fairs in your territory.
Review applications, accept applicants, and convert them to paid participants.
Maintain accurate records of communication with customers in Salesforce (CRM system).

Requirements

What you’ll need

Bachelor's degree or international equivalent.
A minimum of two years of customer service or sales experience.
The ability to navigate challenging conversations.
International travel or study abroad experience is a plus.
Experience working with diverse high school students is a plus.
Additional language skills beyond English are a plus.
Excellent verbal and written communication, with the ability to understand and tailor your communication to different audiences.
Strong organisational skills and attention to detail.

Benefits

Comp & perks

Paid time off
Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad and TEFL Program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental, and vision)
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceApplication ReviewEnrollment ManagementWebinar HostingScholarship Process Navigation

Soft Skills

Trust BuildingMotivational CoachingAttention to DetailAdaptability in Communication

Certifications

Bachelor's Degree