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Executive Director, Seasonal Exchange Programs
CIEE Council on International Educational Exchange. Oversight for the growth and implementation strategy of the Summer Work and Travel, Camp, and Hiring Services group.
About the role
Key responsibilities & impact- Oversight for the growth and implementation strategy of the Summer Work and Travel, Camp, and Hiring Services group.
- Manage a team of directors and provide departmental leadership so that the team will effectively execute sales plans and meet or exceed placement goals.
- Develop a sales and marketing strategy to ensure that CIEE meets its sales and placement goals for Work & Travel USA and Camp Exchange USA, including lead generation, cold calling, appointments, presentations, and obtaining commitments.
- Develop hiring event strategy that maximizes CIEE placements at hosts.
- Develop onboarding and training directors to help their staff develop effective sales strategies, hiring strategies, and strong relationships with host employers and community organizations.
- Ensure that directors and their teams have the requisite knowledge and skills to meet both job sales and role fulfillment (placements).
- Provide timely and specific feedback on performance to team members.
- Track and evaluate weekly, monthly, and annual progress.
- Perform annual performance setting and goals reviews for each direct report along with quarterly check-in reviews to check individual goal progress.
- Engage in high-level sales activities.
- Sell to prospective and current clients as required.
- Create and conduct presentations and meetings with hosts, associations, and other stakeholders.
- Build rapport with clients and stakeholders.
- As the senior leader, develop regular cadence of connecting with host employers to build relationships and ensure CIEE is meeting their needs.
- Collaborate with Participant Services to ensure the team is facilitating positive participant program experiences and team communication.
- Collaborate with Senior Director of International Sales & Operations to foster relationships with International Representatives.
- Review external events, such as trade shows, International Student Outreach Program events, and other activities to determine participation that will add to the growth of the programs and support sales.
- In collaboration with the VP Placement Sales, Senior Director International Sales & Operations, and other leaders identify CIEE run/branded events or programming that will add stakeholder value to the program.
Requirements
What you’ll need- Bachelor's degree required, Master's degree preferred.
- A minimum of 12-15 years of previous sales success is required.
- A minimum of 5-7 years of management/leadership experience preferred.
- Experience managing P&L, budgeting, and reporting required.
- Strong verbal and written communication skills are required.
- Strong organizational skills with attention to detail required.
- Proactive and preferred for working in a fast-paced environment.
- Ability to work with remote field staff.
- Ability to investigate and analyze information to draw conclusions and solve problems efficiently.
- Energetic, personable, goal, and team oriented.
- Tolerance for ambiguity and sense of humor.
- Technology proficiency required – experience with Microsoft Suite, Teams, and Salesforce, preferred.
- Innovative, creative, and flexible to a changing environment.
- A passion for CIEE's mission and global exchange!
Benefits
Comp & perks- Paid time off and Parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term & Long-term Disability
- 6 floating Fridays (based on our eligibility rules)
- CIEE Study Abroad and TEFL Program discounts
- 403(b) Retirement Plan with employer contribution
- Insurance Coverage (life, travel, medical, dental, and vision)
- Flexible Spending Accounts/Health Savings Account (medical and dependent)
- Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategylead generationcold callingbudgetingP&L managementperformance evaluationonboardingtrainingproblem solvingpresentation skills
Soft Skills
leadershipcommunicationorganizational skillsattention to detailproactivityteam orientationrelationship buildingadaptabilityenergetictolerance for ambiguity
Certifications
Bachelor's degreeMaster's degree