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Intern – Operations Center, Internship Contracts
CIEE - Centro de Integração Empresa-EscolaInternship position at CIEE aiding in student and organization registrations and support. Working remotely with a focus on customer service and data management.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and effective communication abilities while assisting clients with registrations and inquiries. Proficient in maintaining client records and utilizing Microsoft Office or G Suite for database management.
Highest-signal resume keywords
Customer ServiceVerbal CommunicationWritten CommunicationDatabase ManagementMicrosoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database ManagementClient RegistrationMicrosoft OfficeG SuiteComputerized Systems
Soft Skills
Strong Communication SkillsFocusProblem-Solving
Tools & Technologies
EmailPhoneWhatsApp
Industry Keywords
Business AdministrationMarketingHuman Resources ManagementAdvertising
About the role
Key responsibilities & impact- Assist students, companies and educational institutions with registrations and the posting of internship opportunities.
- Update client records;
- Direct clients to the appropriate pages of the Portal according to requested services;
- Clarify clients' questions about products and services;
- Handle customer service and register new clients;
- Assist in maintaining the database (client registrations);
- Provide customer support via email, phone and WhatsApp regarding process information.
Requirements
What you’ll need- Currently enrolled in a university program in Business Administration, Marketing (technologist), Human Resources Management, Advertising, or related fields;
- Basic knowledge of Microsoft Office and/or G Suite and ease in using computerized systems;
- Strong verbal and written communication skills and the ability to handle tasks that require focus;
- Must have at least one year remaining to complete your degree (required for the internship);
- Residence in São Paulo (SP).
Benefits
Comp & perks- 🍽️ iFood Benefits – quality meal benefits throughout your day;
- 🏡 Home office allowance – support for a more functional work environment;
- 🧠 Physical (Wellhub) and mental (Wellz) health support – balance and well‑being across all areas of life;
- 🎓 Corporate University – ongoing learning and development opportunities;
- 📚 Access to the library – to expand your knowledge and explore new ideas;
- 🎭 SESC membership – access to culture, leisure and improved quality of life.