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Intern – Operations Center, Student Support
CIEE - Centro de Integração Empresa-EscolaIntern providing support for student and company interactions in a philanthropic institution. Responsible for managing registrations, inquiries, and database updates in a remote work environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support capabilities through effective communication and database management. Proficient in utilizing Microsoft Office and G Suite for administrative tasks and client record updates.
Highest-signal resume keywords
Customer SupportDatabase ManagementMicrosoft OfficeG SuiteVerbal And Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database ManagementClient RegistrationCustomer Inquiry HandlingOpportunity PromotionRecord Updating
Soft Skills
Excellent CommunicationFocusInterpersonal Skills
Tools & Technologies
Microsoft OfficeG SuiteEmailPhoneWhatsApp
Industry Keywords
Business AdministrationMarketingHuman Resources ManagementAdvertising
About the role
Key responsibilities & impact- Assist students, companies and educational institutions with registration and promotion of opportunities.
- Update client records.
- Direct visitors to the appropriate pages of the Portal according to the services requested.
- Clarify customers' questions about products and services.
- Handle customer inquiries and register new clients.
- Assist in maintaining the database (client registrations).
- Provide customer support via email, phone and WhatsApp regarding process information.
Requirements
What you’ll need- Currently pursuing a degree in Business Administration, Marketing (Technologist), Human Resources Management, Advertising, or a related field.
- Basic knowledge of Microsoft Office and/or G Suite is required, and ease in using computerized systems.
- Excellent verbal and written communication skills and the ability to perform tasks that require focus are essential.
- Must have at least one year remaining until graduation.
Benefits
Comp & perks- iFood Benefits – meal allowance for quality meals throughout the day.
- Home office allowance – support for a more functional home work environment.
- Physical health care (Wellhub) and mental health support (Wellz) – balance and wellbeing across areas of life.
- Corporate University – continuous learning and development opportunities.
- Access to the library – to expand your knowledge and explore new ideas.
- SESC membership – access to culture, leisure and improved quality of life.