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Intern – Operations Center, Corporate Client Service
CIEE - Centro de Integração Empresa-EscolaInternship in operations focusing on corporate student service at CIEE, a philanthropic institution facilitating youth employment opportunities. Responsibilities include client support and database management.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and effective communication abilities while managing client registrations and database updates. Proficient in promoting products and services through various channels and providing support for process-related inquiries.
Highest-signal resume keywords
Customer ServiceDatabase ManagementCommunication SkillsMicrosoft OfficeG Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database ManagementData EntryTechnical Product PromotionClient RegistrationInternship Program Data Management
Soft Skills
Verbal CommunicationWritten CommunicationAttention to DetailConcentration
Tools & Technologies
Microsoft OfficeG SuiteEmail SupportPhone SupportWhatsApp Support
Industry Keywords
Business AdministrationMarketingHuman Resources ManagementAdvertisingPublic Relations
About the role
Key responsibilities & impact- Assist students, companies and educational institutions with registration and the promotion of opportunities.
- Update client records;
- Enter internship program data, keeping the database up to date;
- Direct clients to the relevant Portal pages according to requested services;
- Answer clients' questions about products and services;
- Provide customer service and register new clients;
- Assist in maintaining the database (client registrations);
- Conduct technical product promotion;
- Provide customer support via email, phone and WhatsApp for process-related inquiries.
Requirements
What you’ll need- Currently enrolled in a Bachelor's degree program in Business Administration, Marketing (Technologist), Human Resources Management, Advertising and Public Relations, or a related field;
- Basic knowledge of Microsoft Office and/or G Suite and ease in using computerized systems;
- Excellent verbal and written communication skills and a predisposition to handle tasks that require concentration;
- Must have at least 1 year remaining until graduation.
Benefits
Comp & perks- iFood Benefits – quality meal support throughout your day;
- Home office allowance – support for a more functional work environment;
- Physical (Wellhub) and mental (Wellz) health support – balance and well-being across all areas of life;
- Corporate University – ongoing learning and development opportunities;
- Access to the library – expand your knowledge and explore new ideas;
- SESC membership – access to culture, leisure and improved quality of life.