Administrative Assistant

CIEE - Centro de Integração Empresa-Escola

Assistente Administrativo role at CIEE managing student registrations and stage process. Responsibilities include controlling documentation and providing guidance to students and companies.

Posted 7/16/2026full-timeSalvador • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing internship and apprenticeship processes, including document organization, stakeholder communication, and compliance with current legislation. Proficient in analyzing internship opportunities and providing high-quality customer service to both interns and partner companies.

Highest-signal resume keywords

Customer Service ExperienceInternship Management System ProficiencyDocument Verification and OrganizationMicrosoft Excel ProficiencyStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

AdvisingAnalytical SkillsAttention to Detail

Tools & Technologies

Microsoft OfficeG SuiteCanva

Industry Keywords

Internship AgreementsLearning Commitment AgreementsStipend Payment ProcessingAttendance VerificationCustomer Service

About the role

Key responsibilities & impact

Register students and refer them to selection processes for internship and apprenticeship opportunities, issuing referral letters via the internship management system.
Manage the return of internship documents using daily reports generated by the internship management system, keeping files organized and up to date for future reference.
Notify students to collect internship-related documents, ensuring their legal validity.
Advise students, educational institutions and companies on the internship and apprenticeship programs, providing information based on current legislation.
Analyze and register internship or apprentice vacancies by contacting partner companies to match client needs with the open opportunity profiles.
Issue internship agreements or Learning Commitment Agreements (Termo de Compromisso de Aprendizagem) after company confirmation and presentation of approved students' personal and academic documents; issue contract addenda when there are changes.
Request discounts, extensions or cancellations of institutional contributions in cases of incorrect charges or address changes.
Receive and verify interns' attendance sheets from partner companies to ensure accuracy in stipend calculations.
Send interns' attendance sheets to the Stipend Payment department for processing.
Support the Customer Service Consultant by assisting with debt negotiations to ensure high-quality internal and external service.
Prepare monthly reports on competitor winbacks, new business, visits conducted, negative variances, prospecting and other commercial metrics to assist supervision in evaluating and optimizing the sales force.
Monitor reports related to rejected payments, making necessary corrections to enable confirmation of stipend credits into interns' bank accounts.
Advise interns and companies, when requested, regarding stipend payments.
Provide assistance to companies and interns regarding personal accidents and activation of insurance policies, guiding them on required documentation and procedures.
Issue receipts and invoices for company contributions after receiving and verifying attendance sheets.

Requirements

What you’ll need

Completed secondary education (High School diploma)
Experience providing customer service to internal and external stakeholders
Proficiency with Microsoft Office and/or G Suite, especially Excel or Google Sheets, and Canva.

Benefits

Comp & perks

Medical and dental insurance – because health always comes first
Transportation allowance – guaranteed mobility for your daily routine
iFood Benefits – quality meals throughout your day
Home office allowance – support for a more functional work environment
Physical health care (Wellhub) and mental health care (Wellz) – balance and well-being across all areas of life
Birthday day off – a special day for you to enjoy as you wish
Corporate University – ongoing learning and development opportunities
Access to the library – expand your knowledge and explore new ideas
SESC membership – access to culture, leisure and quality of life.