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Intern – Operations Center
CIEE - Centro de Integração Empresa-EscolaIntern handling student programs at CIEE, a nonprofit supporting youth integration in the job market. Responsible for maintaining client databases and providing program information.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and the ability to manage client interactions effectively while maintaining accurate records in a database. Proficient in providing technical product information and support across various communication channels.
Highest-signal resume keywords
Client RegistrationDatabase ManagementVerbal CommunicationWritten CommunicationMicrosoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database ManagementClient RegistrationTechnical Product Information
Soft Skills
Verbal CommunicationWritten CommunicationConcentration
Tools & Technologies
Microsoft OfficeG SuiteEmail SupportPhone SupportWhatsApp Support
Industry Keywords
Business AdministrationMarketingHuman Resources ManagementAdvertisingPublic Relations
About the role
Key responsibilities & impact- Respond to students regarding the BEEM Program.
- Update client records.
- Record internship program data, keeping the database up to date.
- Direct customers to the relevant pages of the Portal according to requested services.
- Clarify customers' questions about products and services.
- Provide service to and register new clients.
- Assist with maintaining the database (client registration).
- Provide technical product information.
- Provide support to clients via email, phone and WhatsApp with information about processes.
Requirements
What you’ll need- Currently enrolled in a higher-education program in Business Administration, a Technologist degree in Marketing, Human Resources Management, Advertising and Public Relations, or related fields.
- Basic knowledge of Microsoft Office and/or G Suite is required, with ease working with computerized systems.
- Excellent verbal and written communication skills are essential, along with the ability to handle tasks that require concentration.
- Must have at least one year remaining until graduation.
Benefits
Comp & perks- Meal allowance
- Life insurance
- SESC membership
- Work-from-home allowance
- Paid recess
- 13th-month stipend
- Professional and personal development
- Corporate physical and digital library
- Regular feedback from your supervisor