Intern – Operations Center, Support for Public Agency Service Desks

CIEE - Centro de Integração Empresa-Escola

Intern handling student and client registration and communication at CIEE. Assisting with database management and responding to inquiries via various channels.

Posted 6/30/2026internshipRemote • 🇧🇷 BrazilEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication abilities while managing client records and assisting with database maintenance. Proficient in promoting products and services through various channels and responding to client inquiries.

Highest-signal resume keywords

Customer ServiceDatabase ManagementVerbal CommunicationWritten CommunicationMicrosoft Office

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Database MaintenanceData EntryTechnical PromotionClient RegistrationInternship Program Management

Soft Skills

Attention to DetailFocusProblem Solving

Tools & Technologies

G SuiteMicrosoft OfficeWhatsApp

Industry Keywords

Business AdministrationMarketingHuman Resources ManagementAdvertising

About the role

Key responsibilities & impact

Assist students, companies, and educational institutions with registration and promotion of opportunities.
Update client records;
Enter internship program data, keeping the database up to date;
Direct users to the relevant pages on the Portal according to the services requested;
Clarify clients' questions about products and services;
Provide customer service and register new clients;
Assist in maintaining the database (client registration);
Conduct technical promotion of products;
Respond to client inquiries about processes via email, phone, and WhatsApp.

Requirements

What you’ll need

Currently pursuing a university degree in Business Administration, Marketing (Technologist), Human Resources Management, Advertising, or related fields;
Basic knowledge of Microsoft Office and/or G Suite and ease of working with computerized systems is required;
Excellent verbal and written communication skills and the ability to handle tasks that require focus are essential;
Must have at least one year remaining before graduation/available to intern.

Benefits

Comp & perks

🍽️ iFood Benefits – quality meals throughout your day;
🏡 Home office allowance – support for a more functional work environment;
🧠 Physical health care (Wellhub) and mental health care (Wellz) – balance and well-being across all areas of life;
🎓 Corporate University – ongoing learning and development opportunities;
📚 Access to a library – to expand your knowledge and explore new ideas;
🎭 SESC membership – access to culture, leisure, and quality of life;
13th-month stipend – monthly intern stipend with an additional end-of-year bonus