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Intern – Operations Center, Support for Public Agency Service Desks
CIEE - Centro de Integração Empresa-EscolaIntern handling student and client registration and communication at CIEE. Assisting with database management and responding to inquiries via various channels.
About the role
Key responsibilities & impact- Assist students, companies, and educational institutions with registration and promotion of opportunities.
- Update client records;
- Enter internship program data, keeping the database up to date;
- Direct users to the relevant pages on the Portal according to the services requested;
- Clarify clients' questions about products and services;
- Provide customer service and register new clients;
- Assist in maintaining the database (client registration);
- Conduct technical promotion of products;
- Respond to client inquiries about processes via email, phone, and WhatsApp.
Requirements
What you’ll need- Currently pursuing a university degree in Business Administration, Marketing (Technologist), Human Resources Management, Advertising, or related fields;
- Basic knowledge of Microsoft Office and/or G Suite and ease of working with computerized systems is required;
- Excellent verbal and written communication skills and the ability to handle tasks that require focus are essential;
- Must have at least one year remaining before graduation/available to intern.
Benefits
Comp & perks- 🍽️ iFood Benefits – quality meals throughout your day;
- 🏡 Home office allowance – support for a more functional work environment;
- 🧠 Physical health care (Wellhub) and mental health care (Wellz) – balance and well-being across all areas of life;
- 🎓 Corporate University – ongoing learning and development opportunities;
- 📚 Access to a library – to expand your knowledge and explore new ideas;
- 🎭 SESC membership – access to culture, leisure, and quality of life;
- 13th-month stipend – monthly intern stipend with an additional end-of-year bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Database MaintenanceData EntryTechnical PromotionClient RegistrationInternship Program Management
Soft Skills
Attention to DetailFocusProblem Solving