Manager, Ambassador Programs

CIEE Barcelona

Manager for recruiting and training CIEE ambassadors, promoting global study abroad programs. Collaborating across teams to achieve recruitment and referral goals in a remote setup.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in recruitment, training, and program management, with a strong focus on developing and executing strategies to engage and support ambassadors. Proficient in project management and communication across diverse teams to achieve organizational goals.

Highest-signal resume keywords

Recruitment Strategy DevelopmentProject ManagementSales and Marketing PlanningTeam Training and DevelopmentData-Driven Performance Measurement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesMarketingCampus AdvertisingSocial Media ManagementRemote Volunteer ManagementContent CreationOnboardingMetrics AnalysisOutreach StrategyEvent Coordination

Soft Skills

Creative ThinkingOrganizational SkillsFeedback IncorporationDeadline ManagementTeam Management

Tools & Technologies

CanvaSlackWhatsAppSalesforceAsana

Industry Keywords

Ambassador ProgramCampus EventsPolitical Campaign OutreachCustomer Needs AssessmentCIEE Core Values

About the role

Key responsibilities & impact

Manage all systems and processes related to recruitment, training, and monitoring of Ambassadors.
Develop a recruitment, onboarding, training, and sales and marketing plan to meet annual ambassador recruitment and referral goals.
Train internal sales and marketing teams on all aspects of the ambassador program.
Recruit Ambassadors throughout the year to be on-program content creators, and/or student-facing campus ambassadors upon return.
Coordinate across all College Study Abroad teams, global operations teams, and other internal CIEE stakeholders to ensure the communications, systems and processes are aligned to support all efforts related to the ambassador program.
Manage and measure success of both individual student ambassadors as well as the program and cohorts overall, creating and sharing clear metrics to keep ambassadors engaged and on track, as well as to report out internally.
Pilot and test new outreach tactics and strategies to improve ambassador outreach and engagement and share outcomes.
Identify internal business needs and recommend specific solutions to new or changing customer needs.

Requirements

What you’ll need

Bachelor’s degree or international equivalent
A Minimum of 2-3 years of experience in sales, marketing, campus advertising, campus events/activities, social media, political campaign outreach, remote volunteer management, or similar
Familiarity with systems such as Canva, Slack, WhatsApp, CRM system (Salesforce), and Asana is a plus
Excellent English writing and editing skills
Creative thinker, strong project management and organisational skills, as well as ability to manage remote teams
Proven track record for managing deadlines
Welcomes feedback on work and loves to incorporate innovative or new ideas
Ability to embrace CIEE's Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture

Benefits

Comp & perks

Paid time off
Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad Program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental, and vision)
Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)