Enrollment Coordinator

CIEE Barcelona

Enrollment Coordinator for CIEE, enhancing student enrollment in transformative study abroad programs. Fostering relationships in high schools and guiding students through the application process.

Posted 7/9/2026full-timeRemote • Connecticut, New York • 🇺🇸 United StatesJuniorMid-Level💰 $44,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Grow student enrollment in CIEE’s transformative study abroad programs for high school students and recent graduates with effective sales outreach and a goal-driven mindset.
Own the entire applicant journey, from initial interest to confirmed participation, proactively guiding students and building trust with students and families every step of the way.
Showcase the incredible value of all CIEE Global Navigator programs, including High School Summer Abroad, Custom School Trips, High School Semester Abroad, Gap Year Abroad, and First Year Abroad.
Convey the value and tangible outcomes of study abroad to U.S. high school students and their legal guardians.
Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email outreach.
Work through a high daily call volume, 20-60 calls per day, depending on the time of year.
Motivate and coach participants and families through the scholarship and application process.
Provide professional and timely customer service to students and parents throughout the entire application process, including program acceptance, confirmation, and pre-departure preparedness.
Host virtual student and parent-facing webinars, presenting to large groups at a time.
Present to students and parents in person at high schools and fairs in your territory, requiring some domestic travel.
Use reports within Salesforce (CRM system) to manage your applicant pipeline and reach sales goals.

Requirements

What you’ll need

Bachelor's degree or international equivalent
A minimum of two years of customer service or sales experience
The ability to navigate challenging conversations
International travel or study abroad experience is a plus
Experience working with diverse high school students is a plus
Additional language skills beyond English are a plus
Excellent verbal and written communication, with the ability to understand and tailor your communication to different audiences.
Strong organisational skills and attention to detail.

Benefits

Comp & perks

Paid time off
Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad and TEFL Program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental, and vision)
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales ExperienceApplication Process ManagementWebinar HostingHigh School EngagementData Reporting

Soft Skills

Trust BuildingMotivational CoachingAdaptabilityAttention to DetailChallenging Conversation Navigation

Certifications

Bachelor's Degree