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CIBC US

Client Service Representative

CIBC US

Client Service Representative working at a Banking Center assisting clients with transactions and financial services. Engaging clients to connect them with appropriate team members and resolving banking inquiries.

Posted 7/28/2026part-timePort Colborne • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in financial services products and client account management while delivering exceptional client experiences. Proficient in problem-solving and utilizing mobile banking applications to assist clients effectively.

Highest-signal resume keywords
Knowledge Of Financial Services ProductsClient Account ManagementProblem-Solving SkillsTechnological ProficiencyClient Experience Enhancement

ATS Keywords

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Applicant Tracking System Keywords

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Tools & Technologies
Mobile Banking Applications
Industry Keywords
Banking CenterClient TransactionsClient AssistanceTeam CollaborationFlexible Work Hours

About the role

Key responsibilities & impact
  • Work in a fast-paced Banking Center
  • Answer clients' questions and assist with transactions
  • Proactively connect clients with the right team members
  • Help deliver a great client experience
  • Be on-site full-time

Requirements

What you’ll need
  • Flexible to work our banking centre hours which may include evenings and weekends
  • Knowledge of financial services products
  • Ability to help clients manage their accounts and products
  • Experience in connecting clients to the right team members
  • Problem-solving skills to handle client issues
  • Technological proficiency to assist clients with mobile banking applications

Benefits

Comp & perks
  • Competitive salary
  • Incentive pay
  • Banking benefits
  • Benefits program*
  • Defined benefit pension plan*
  • Employee share purchase plan
  • Vacation offering
  • Wellbeing support
  • MomentMakers, our social, points-based recognition program
  • Purpose Day; a paid day off dedicated for you to use to invest in your growth and development