Contact Center Representative – Bilingual (French, English)
CIBC US
Contact Center Representative – Bilingual (French, English)
CIBC US
full-time
Posted on:
Location Type: Hybrid
Location: Fredericton • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Assist clients with credit card inquiries and operations
- Provide information and solutions about CIBC's credit card products
- Collaborate to find solutions for clients' financial goals
- Engage in client-focused interactions to enhance experience
Requirements
- Fluent in French and English
- Ability to work independently as an Agent @ Home
- Strong written, verbal, and interpersonal skills
- Wired Internet connection meeting specified requirements
- Flexibility to work within a set schedule (Monday to Sunday)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong written skillsstrong verbal skillsinterpersonal skillsindependent workclient-focused interactionscollaborationflexibility