Customer Services Representative

CIBC US

Client Service Representative assisting clients with their financial needs at CIBC. Engaging clients in a fast-paced environment and resolving inquiries to enhance their banking experience.

Posted 5/27/2026part-timeWalkerton • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

work in a fast-paced Banking Center
use your knowledge of financial services products to help clients
answering questions, assisting with transactions
proactively connecting clients with the right team members

Requirements

What you’ll need

Client engagement - Help clients manage their accounts and products.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications

Benefits

Comp & perks

competitive salary
incentive pay
banking benefits
benefits program*
defined benefit pension plan*
employee share purchase plan
vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off for growth and development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

client engagementproblem solvingactive listeningcustomer servicecommunicationrelationship buildingproactive assistanceteam collaboration