Senior Branch Administrator, Bilingual
CIBC US
full-time
Posted on:
Location Type: Hybrid
Location: Laval • Canada
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Job Level
About the role
- responsible for contributing to the people management of a small support team.
- creating a positive work environment, leading and coaching support staff.
- developing employee capability and managing performance.
- accountable for effectively managing all administrative aspects of Wood Gundy branch operations.
- oversight of transactional banking functions.
- consistent demonstration of high levels of internal and external client service.
- adherence to compliance and audit requirements.
- maintenance of branch profitability.
Requirements
- Canadian Investment Regulatory Organization - Investment Dealer (CIRO-ID).
- current accreditation and good standing for CIRO-ID licensing.
- postsecondary degree/diploma and/or 4 years of relevant experience.
- strong organizational and administrative skills to deal with numerous activities in a fast-paced brokerage.
- strong management and interpersonal skills to effectively manage and coach support staff.
- strong communicator able to communicate effectively with staff and clients.
- problem solving skills sufficient to resolve numerous issues and conflicts.
- fluent in French and English to serve our clients in the community.
Benefits
- salary competitive
- incentive pay
- banking benefits
- benefits program*
- defined benefit pension plan*
- employee share purchase plan
- vacation offering
- wellbeing support
- MomentMakers, our social, points-based recognition program.
- Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
postsecondary degreediploma4 years relevant experience
Soft Skills
people managementcoachingemployee capability developmentperformance managementorganizational skillsadministrative skillsmanagement skillsinterpersonal skillscommunication skillsproblem solving skills
Certifications
Canadian Investment Regulatory Organization - Investment Dealer (CIRO-ID)CIRO-ID licensing