Work closely with the Lending Application Product Owner to align Domain visions as well as roadmaps.
Collaborate with internal Stakeholders to identify, design, and prioritize Lending application capabilities and improvements.
Collaborate with Stakeholder, Data, Technology, BAs, Developers, and third parties to bring the product vision to life.
Monitor product performance, gather feedback, and drive continuous improvement initiatives.
Serve as liaison between the Credit Transformation project and Frontline Tools.
Facilitate requirements gathering, process mapping, and solution design.
Communicate project updates, manage stakeholder expectations, and resolve issues/escalations related to product functionality.
Collect user feedback and translate insights into actionable product improvements.
Create and maintain clear, concise product documentation, including user manuals, process flows, and release notes.
Prepare and present regular updates to leadership and stakeholders on product progress, user adoption, and key metrics.

Requirements

4+ years of Lending platforms experience – proprietary, Q2, Cloud Lending, Baker Hill, nCino, Finastra required.
4+ years of Originations, Underwriting, Servicing, and/or Technology experience required.
3+ years of experience developing and executing product roadmaps, planning releases, writing stories with Acceptance Criteria, and managing risks and dependencies are required.
3+ years of Salesforce and Jira experience is highly valued.
Demonstrate experience in delivering feature/functionality in Agile, Waterfall, and hybrid environments preferred.
Portray excellent communication skills; ability to facilitate technical conversations with technical and non-technical stakeholders, partners, and users preferred.
Possess experience creating successful business cases with success measures strategies that can be operationalized and then optimized as needed.
Show strategic and creative thinking abilities.

Benefits

Medical
Dental
Vision
Health Savings Account
Life Insurance
Disability
Other Insurance Plans
Paid Time Off (including Sick Leave, Parental Leave and Vacation)
Holidays
401(k)
Other special perks reserved for our team members

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Lending platformsOriginationsUnderwritingServicingProduct roadmapsAcceptance CriteriaAgileWaterfallSalesforceJira

Soft Skills

Communication skillsFacilitationStrategic thinkingCreative thinkingStakeholder managementProblem-solvingCollaborationFeedback gatheringDocumentationPresentation skills