Bilingual

• Serve as first point of contact for clients with banking inquiries
• Quickly resolve issues and identify opportunities for clients
• Engage in client-focused interactions that are meaningful
• Provide support for clients in managing their accounts and products
• Understand client needs and recommend solutions
• Proactively suggest banking options to help clients achieve financial goals
• Collaborate with internal departments to assist clients

Telephone Banking Servicing Agent, Bilingual

Contact Centre Representative – Disputes, Credit Cards, Bilingual

Contact Centre Representative, Bilingual

Bilingual Credit Management Resolution Officer

Agent de Comptes Bilingue