Bilingual

• Respond to incoming inquiries/requests from credit card clients regarding disputes
• Make outbound calls to resolve disputes and request additional information
• Gather information per Visa and MasterCard regulations to support chargebacks
• Request and send customer correspondence and follow up
• Resolve credit card application inquiries and process credit limit changes
• Participate in 5 weeks of training (in-class and on-the-job)

Contact Centre Representative, Disputes, Credit Cards – Bilingual

Bilingual Temporary Associate

Bilingual Virtual Engagement Associate

Bilingual Service Broker

Bilingual Customer Service Representative – Automotive

Training Delivery Specialist – Bilingual