SRE – Incidents & Monitoring

CIAL Dun & Bradstreet

SRE role managing critical incidents and observability for SaaS solutions in Latin America. Responsibilities include monitoring, incident response, and improving platform observability.

Posted 7/16/2026contractRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Site Reliability Engineering (SRE) and DevOps practices, focusing on incident management, observability, and automation within cloud environments. Proficient in designing and maintaining observability stacks to enhance service availability and reduce mean time to recovery (MTTR).

Highest-signal resume keywords

Site Reliability Engineering (SRE)Incident ManagementObservability ToolsCloud EnvironmentsScripting for Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ManagementScripting (Python)Scripting (Bash)Cloud InfrastructureMonitoring Coverage

Tools & Technologies

DatadogGrafanaPrometheus

Industry Keywords

Production EngineeringOn-Call ResponseRunbooksService AvailabilityMean Time To Recovery (MTTR)

Tech Stack

Tools & technologies

CloudGrafanaPrometheusPython

About the role

Key responsibilities & impact

Respond to critical production incidents, leading diagnosis through to resolution and post-mortem.
Design and maintain the observability stack (metrics, logs, tracing, alerts) for applications and services.
Reduce MTTR and increase monitoring coverage and service availability.
Participate in on-call rotations and continuously improve runbooks.

Requirements

What you’ll need

Senior experience in SRE / DevOps / Production Engineering.
Strong knowledge of observability tools (e.g., Datadog, Grafana, Prometheus, or equivalents).
Solid experience with cloud environments and production infrastructure.
Proven experience in incident management and on-call response.
Scripting for automation (Python, Bash, or similar).

Benefits

Comp & perks

CIAL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.