GDS System Trainer

CI Azumano Travel / Business

GDS System Trainer developing and delivering training for GDS systems in travel management. Collaborating with cross-functional teams to enhance training effectiveness while working remotely.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering end-to-end training processes within the travel industry, focusing on GDS systems such as Worldspan and Travelport+. Proficient in developing engaging training materials and assessing training effectiveness to align with key performance indicators.

Highest-signal resume keywords

GDS Systems ProficiencyTraining DevelopmentCommunication SkillsCross-Functional CollaborationLearning Management Systems (LMS)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GDS SystemsTraining DevelopmentPerformance MetricsEnd-to-End Process TrainingTravel Management Company (TMC) OperationsE-Learning PlatformsTraining KPIsTraining Effectiveness AssessmentContent CreationFacilitation Skills

Soft Skills

Excellent CommunicationPresentation SkillsInterpersonal SkillsIndependent WorkCoaching and Support

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Travel IndustryTraining and DevelopmentTravel ManagementGDS AdvancementsTraining Materials

About the role

Key responsibilities & impact

Deliver comprehensive end-to-end process training for team members, focusing on GDS platforms and Travel Management Company (TMC) processes
Develop training materials, documentation, and presentations for GDS systems (Worldspan and Travelport+)
Ensure that training is aligned with key performance indicators (KPIs) and other deliverables for effective learning and development
Work closely with cross-functional teams to enhance throughput and optimize training processes
Monitor, assess, and report on training effectiveness, adjusting as needed to meet team and company objectives
Facilitate training sessions, including live (in-person and virtual) training and e-learning modules, to improve team performance
Proactively identify training needs based on performance metrics and deliver solutions accordingly
Stay current with industry trends, GDS advancements, and travel management best practices to continuously improve training programs
Create dynamic and engaging training content and presentations
Monitor and report on the training outcomes and performance of the learners and provide coaching and support as needed
Collaborate with other trainers, managers, and stakeholders to ensure the quality and consistency of the training programs and services
Serve as backup Consultant for other accounts/clients, as may be assigned
Must be amenable to remote work in a separate designated office at home with occasional travel to training sites

Requirements

What you’ll need

High School Diploma or GED
2-3 years of experience in training and development within the travel industry
Excellent communication and presentation skills with technical and non-technical users across different levels of the organization
Previous experience in training, preferably in the travel industry or the GDS systems
Proficient in using and teaching various GDS systems, such as Worldspan, Travelport+, Sabre, Galileo, or Amadeus
Strong familiarity with team travel processes, specifically Travel Management Company (TMC) operations
In-depth understanding of training KPIs and deliverables
Proven ability to collaborate with cross-functional teams to deliver higher throughput and training effectiveness
Experience in designing and delivering end-to-end process training in a travel-related environment
Strong communication, presentation, and interpersonal skills
Ability to work independently and manage multiple training initiatives simultaneously
Previous experience in training, preferably in the travel industry or the GDS systems
Expertise in learning management systems (LMS) and e-learning platforms
Excellent communication, presentation, and facilitation skills

Benefits

Comp & perks

Competitive pay
Medical, dental, vision, life, and disability insurance
Voluntary benefit programs (critical illness, hospital, and accident)
Health savings and flexible spending accounts
Retirement 401K plan
Paid leave programs
Professional development opportunities
Performance and recognition programs