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C
IT Manager
CI Azumano Travel / BusinessIT Manager managing enterprise technology solutions for CI Azumano's operations. Bridging strategic IT objectives with hands-on technical execution in a remote setup.
Tech Stack
Tools & technologiesAWSAzureCloudCyber Security
About the role
Key responsibilities & impact- Design, implement, and maintain enterprise technology solutions across on-premise infrastructure, cloud, applications, security, and/or collaboration platforms.
- Serve as a subject matter expert (SME) for assigned technologies, providing Tier 3/4 support and root‑cause analysis for complex issues.
- Lead technical deployments, upgrades, integrations, and migrations with minimal disruption to operations.
- Develop and enforce technical standards, configurations, and best practices.
- Contribute to system architecture, technology roadmaps, and lifecycle planning.
- Evaluate emerging technologies and provide recommendations aligned with business and security requirements.
- Ensure solutions adhere to organizational, regulatory, and security standards (e.g., NIST, ISO, CUI, etc., as applicable).
- Architect, implement, and manage Microsoft 365 services, including:
- Exchange Online Teams (including governance, recording, retention, and eDiscovery considerations) SharePoint Online and OneDrive Entra ID / Azure AD (identity, access control, conditional access)
- Microsoft Defender security suite Design and enforce Microsoft 365 governance frameworks, including:
- Tenant security configuration baselines
- Data classification, retention, and lifecycle policies
- External sharing and guest access controls
- Lead M365 migrations, tenant consolidations, hybrid integrations, and major platform upgrades.
- Serve as Tier 2/3 escalation for complex Microsoft 365 incidents impacting security, availability, or compliance.
- Implement security controls and configurations to protect systems and data.
- Participate in vulnerability remediation, incident response, and audit readiness activities.
- Support technical compliance execution for government and regulated frameworks, such as:
- NIST SP 800 53 / 800 171
- FedRAMP (supporting cloud adjacent controls)
- CJIS, HIPAA, or state specific cybersecurity requirements (as applicable).
- Translate compliance requirements into technical controls, configurations, and operational processes.
- Lead effort for:
- System Security Plans (SSPs)
- POA&M
- Control implementation evidence
- Audit and assessment readiness.
- Ensure M365 and related systems support CUI protection, data residency, logging, auditability, and access control mandates.
- Partner with security, legal, and compliance teams to address findings, risks, and remediation activities.
- Partner with business units, vendors, and IT leadership to gather requirements and translate them into technical solutions.
- Serve as a technical liaison between engineering teams and management.
- Present technical concepts and recommendations to non‑technical audiences.
- Create and maintain technical documentation, diagrams, runbooks, and standard operating procedures (SOPs).
- Mentor junior engineers and specialists through coaching, knowledge transfer, and technical review.
- Contribute to operational maturity efforts, including automation and process optimization.
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 7+ years of progressively responsible experience in enterprise IT environments.
- Advanced experience in one or more of the following areas:
- Cloud platforms (e.g., Microsoft Azure, AWS)
- Microsoft 365 / identity platforms
- Infrastructure (compute, storage, virtualization)
- Networking and security technologies
- Enterprise applications and integrations
- Proven ability to troubleshoot complex, cross‑platform technical issues.
- Strong documentation, communication, and collaboration skills.
Benefits
Comp & perks- medical
- dental
- vision
- life
- disability
- voluntary benefit programs (critical illness, hospital, and accident)
- health savings and flexible spending accounts
- retirement 401K plan
- performance and recognition programs
- flexible work-life balance
- professional development opportunities
ATS Keywords
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Hard Skills & Tools
Microsoft 365Azure ADExchange OnlineSharePoint OnlineOneDriveMicrosoft Defendercloud platformsinfrastructurenetworking technologiessecurity technologies
Soft Skills
communicationcollaborationtroubleshootingmentoringtechnical documentationpresentationcoachingknowledge transferleadershipproblem-solving
Certifications
Bachelor’s degree in Information TechnologyBachelor’s degree in Computer ScienceNIST SP 800 53NIST SP 800 171