GDS Script Writer

CI Azumano Travel / Business

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Write GDS scripts, test, debug, document and deploy new and modified code.
  • Gather business requirements from key stakeholders related to the implementation or enhancement of any internal applications and processes and translate into a functional Statement of Work.
  • Receive internal and external client inquiries primarily via email or Zendesk, regarding product functionality or problems; research with the requestor to fully diagnose the issue then develop creative solutions and respond within established timelines.
  • Provide recommendations for optimization of existing automation features, operational processes, and capabilities where applicable to promote standardization and efficiency.
  • Develop and maintain a full workflow process map of all scripting including future phases and those under consideration.
  • Participate in code reviews for adherence to standards and specifications.
  • Monitor processes for expected performance and respond to errors and emergency problems.
  • Respond proactively, and in a timely manner, to service requests, project updates and agreed upon requests for information.
  • Conduct and/or participate in meetings to provide an overview of the scripting systems and processes as needed including the preparation of documentation as required.
  • Prepare and deliver regular progress reports to leadership that include: current workload, project status updates, current or potential barriers to success, along with recommended solutions.
  • Provide first level support to various travel technology systems such as GDS password resets, general mid-office support questions, list updates, etc.
  • Assume additional responsibilities as directed by management.

Requirements

  • Extensive knowledge of Worldspan and Travelport Plus
  • Optional: Programming skills on platforms that would integrate with multiple GDS systems
  • Knowledge of the entire Microsoft Office suite of products
  • Strong organizational skills required to handle multiple projects and priorities simultaneously.
  • Must be able to work independently and complete deliverables on time and with the highest level of quality.
  • Self-starter who takes initiative to proactively identify opportunities.
  • Positive attitude required
  • Travel knowledge required
  • Team player required
  • Ability to travel for projects or team meetings.
Benefits
  • Competitive pay
  • Benefits package includes medical, dental, vision, life, and disability
  • Voluntary benefit programs (critical illness, hospital, and accident)
  • Health savings and flexible spending accounts
  • Retirement 401K plan
  • Paid leave programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GDS scriptingdebuggingworkflow process mappingcode reviewautomation optimizationprogrammingMicrosoft Office
Soft Skills
organizational skillsindependenceinitiativepositive attitudeteam player