Business Support Specialist

CHS Inc.

Business Support Specialist opportunity in oil truck sector at CHS ensuring operations in a multibillion-dollar supply chain. Roles include providing quality service, accurate contracts, and smooth transactions.

Posted 6/24/2026full-timeInver Grove Heights • Iowa, Minnesota, North Dakota, South Dakota, Wisconsin • 🇺🇸 United StatesJunior💰 $19 - $31 per hourWebsite

About the role

Key responsibilities & impact

Provides technical support to customers and/or employees via telephone, fax, email, text or other web/internet media regarding technical aspects of assigned products
Answers questions about installation, operation, configuration, customization and usage of assigned products
Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
Escalates complex problems to senior level Customer Technical Support Specialist or Supervisor
Strong organizational skills, with attention to detail and ability to prioritize workload
Capacity to think and solve problems independently within a changing environment while being customer focused and building solid relationships
Strong interpersonal and business communication skills, both written and verbal
Ability to manage time effectively, make decisions and work independently within a team atmosphere
Proficient in Microsoft Office Suite of products, including Outlook, OneNote, Teams, Excel, PowerPoint, and Word
Experience monitoring and responding to metrics, resulting in a path of continual improvement
Proficient with Microsoft Power BI or similar advanced reporting tools
Ability to follow through with tasks/projects to successful completion

Requirements

What you’ll need

1+ years of experience in Customer Service and Technical Support
High School diploma or GED
Strong written and verbal communication skills
Previous experience in SAP preferred
Proficient with MS Word, Excel, and PowerPoint
Ability to work extended hours to meet business demands
Ability to obtain LEAN certification
Ability to read, write and communicate in Spanish, preferred

Benefits

Comp & perks

medical
dental
vision
wellness programs
life insurance
health and dependent care spending accounts
paid time off
401(k)
pension
profit sharing
short- and long-term disability
tuition reimbursement
adoption assistance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical supportdiagnostic techniquesSAPMicrosoft Office SuiteMicrosoft Power BIreporting toolsmetrics monitoringproblem-solvinginstallationconfiguration

Soft Skills

organizational skillsattention to detailcustomer focusinterpersonal skillsbusiness communicationtime managementindependent decision-makingteam collaborationrelationship buildingadaptability

Certifications

LEAN certification