Senior Customer Support Representative

CHS Inc.

Customer Support Representative managing customer inquiries and service experiences for CHS in Havre, Montana. Resolving complex issues and coordinating with various functions within the company.

Posted 6/6/2026full-timeHavre • Montana • 🇺🇸 United StatesSenior💰 $19 - $31 per hourWebsite

About the role

Key responsibilities & impact

Manage all aspects of creating an excellent customer service experience for current and prospective customers
Handles a variety of customer service inquiries and problems received by telephone, fax, email, text or other web/internet media
Handles situations that may require alteration of responses or extensive research
Resolves problems escalated through lower staff levels
Coordinates with a wide variety of functions within the company and provides liaison with customers during post delivery times
Resolves problems and discrepancies regarding shortages, over shipments, defective products, repairs and the like

Requirements

What you’ll need

2+ years of experience in Customer Service and Support
High School diploma or GED
Proficient with MS Word, Excel, and PowerPoint
Strong written and verbal communication skills
Working knowledge of basic accounting practices
Ability to work extended hours to meet business demands
Ability to read, write and communicate in Spanish, preferred

Benefits

Comp & perks

medical
dental
vision
wellness programs
life insurance
health and dependent care spending accounts
paid time off
401(k)
pension
profit sharing
short- and long-term disability
tuition reimbursement
adoption assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer servicecustomer supportbasic accounting practices

Soft Skills

communication skillsproblem-solvingresearch skillscoordinationliaison

Certifications

High School diplomaGED