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Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Create, enter, and maintain sales orders, shipping documents, and invoices in systems.
- Ensure accurate reflection of order terms, including product, quantity, delivery details, and pricing.
- Serve as a key contact for customers, carriers, and internal stakeholders regarding order status, shipment issues, and general inquiries.
- Coordinate with logistics, plant operations, procurement, and sales teams to ensure timely and accurate order fulfillment.
- Maintain thorough documentation of all order transactions and ensure timely scanning/filing in electronic document management systems.
- Monitor open orders and delivery performance, escalating risks or delays to appropriate team members or leadership.
- Partner closely with peers and the team manager to support team goals and operational consistency across plant locations.
Requirements
What you’ll need- 2+ years of experience in order management, customer service, logistics, or a related operational role.
- Proficiency in ERP systems (SAP, Mapics, OSM or similar platforms).
- Strong attention to detail, time management, and organizational skills.
- Clear and professional written and verbal communication.
- Ability to work both independently and as part of a team in a fast-paced environment.
- Experience in agriculture, animal nutrition, or commodities-based businesses.
- Familiarity with Lean or continuous improvement methodologies.
Benefits
Comp & perks- Medical
- Dental
- Vision
- Wellness programs
- Life insurance
- Health and dependent care spending accounts
- Paid time off
- 401(k)
- Pension
- Profit sharing
- Short- and long-term disability
- Tuition reimbursement
- Adoption assistance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order managementcustomer servicelogisticsERP systemsSAPMapicsOSMLean methodologiescontinuous improvement
Soft Skills
attention to detailtime managementorganizational skillswritten communicationverbal communicationteamworkindependenceadaptability