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About the role
Key responsibilities & impact- Define and continuously refine a clear product vision, strategy, and roadmap aligned to CHS objectives, customer needs, and measurable outcomes
- Partner with customers, stakeholders, and cross-functional teams to gather insights, validate needs, and ensure the product delivers meaningful business value
- Use customer feedback, market knowledge, and performance data to make informed prioritization and trade-off decisions
- Own and prioritize the product backlog, ensuring work is clearly defined, actionable, and focused on the highest customer and business value
- Lead creation of epics and features and partner with business analysts and team members to decompose work into right-sized user stories with clear acceptance criteria
- Establish quality expectations by ensuring stories align to acceptance standards and Definition of Done, and maintain accountability for prioritizing and resolving defects
- Support release readiness and product launches by aligning stakeholders, confirming business acceptance, and communicating release value and outcomes
- Translate emerging risks, audit findings, and compliance needs into backlog priorities and ensure they are addressed appropriately
- Review delivery, quality, and product outcome metrics to guide continuous improvement and optimize customer and business value
- Mentor team members in product ownership practices, prioritization, and agile ways of working to strengthen team effectiveness
- Facilitate cross-team collaboration to manage dependencies, improve alignment, and support shared outcomes
Requirements
What you’ll need- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Technology Management, or related field (or equivalent years of experience, education and/or training)
- 4+ years of experience in Information Technology and/or IT Technology Consulting and Support, including:
- 3+ years of experience in a product owner or equivalent role working with both business and IT employees/stakeholders in a cross-functional environment
- Demonstrated ability to define product direction, manage priorities, and deliver measurable business outcomes
- Experience working in agile product delivery environments with backlog management tools
- Experience with customer discovery, persona development, roadmap planning, and outcome-based measurement
- Familiarity with release planning, product metrics, and continuous improvement practices
- Demonstrated ability to identify, coordinate, and facilitate dependencies across teams to support delivery of complex initiatives
Benefits
Comp & perks- Medical, dental, vision
- Wellness programs
- Life insurance
- Health and dependent care spending accounts
- Paid time off
- 401(k)
- Pension
- Profit sharing
- Short- and long-term disability
- Tuition reimbursement
- Adoption assistance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product visionproduct strategyproduct roadmapbacklog managementuser storiesacceptance criteriaquality expectationsrelease planningproduct metricscontinuous improvement
Soft Skills
cross-functional collaborationmentoringstakeholder communicationprioritizationteam effectivenesscustomer feedback analysisrisk managementdecision makingfacilitationbusiness value delivery
