Responsible for ensuring high-quality production of print and digital materials while adhering to CHS brand standards.
Review incoming job requests for accuracy, completeness, and alignment with CHS brand standards.
Edit and prepare files for print and digital output using approved design tools and templates.
Troubleshoot file issues (color profiles, resolution, bleeds, imposition, etc.) to ensure optimal production quality.
Partner with internal clients to refine artwork or content as needed.
Maintain working knowledge of CHS brand guidelines and ensure consistent application across all work.
Liaise with marketing, communications and other internal teams to gather requirements, clarify expectations, and consult on design/production options.
Build effective, ongoing relationships with stakeholders to ensure high customer satisfaction and repeat engagement.
Provide proactive recommendations to improve design outcomes, efficiency, and client experience.
Serve as primary backup support for job planning, ticket creation, scheduling, and workflow prioritization.
Assist in print production, finishing, packaging, and job distribution.
Support post-production tasks such as QA checks, labeling, assembly, and mail services.
Utilize internal systems to process, track, and close jobs accurately.
Identify opportunities for workflow improvement, automation, or standardization to enhance efficiency and quality.
Maintain and promote a strong safety culture by following all safety policies, procedures, and regulations.

Requirements

2+ years of experience in graphic design, print production, supporting in-house print/mail operations
High School diploma or GED
Proficiency in Adobe (Creative Cloud, In Design, Illustrator, Acrobat)
Experience with MS Office, Fiery Command WorkStation, digital press environments and print production equipment
Experience with print production finishing equipment
Can demonstrate a strong attention to detail, organization, and quality assurance
Excellent communication and customer service skills
Ability to manage multiple priorities in a fast-paced production environment.
Willingness to learn new tools, systems, and processes as the role evolves
Ability to work with sensitive materials and maintain the highest level of confidentiality and integrity
Strong creative and technical skill set
Motivated, self-starter who can successfully manage a variety of tasks
Must prioritize positive customer experiences and maintain a full understanding of company and services
Ability to prioritize work and meet strict customer deadlines
Able to work with sensitive material and maintain the highest level of confidentiality and integrity

Benefits

medical
dental
vision
wellness programs
life insurance
health and dependent care spending accounts
paid time off
401(k)
pension
profit sharing
short- and long-term disability
tuition reimbursement
adoption assistance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

graphic designprint productionquality assuranceattention to detailorganizationAdobe Creative CloudInDesignIllustratorAcrobatprint production finishing equipment

Soft Skills

communicationcustomer serviceability to manage multiple prioritiesmotivationself-starterstrong creative skillsability to work with sensitive materialsconfidentialityintegrityability to prioritize work

Certifications

High School diplomaGED